Client Reviews & Testimonials
Jon Parbst
21:46 11 Dec 24
Great communication from the salesman, office staff, and crew that didn’t work.Got all the work done quickly and efficiently. Great people to work with!
Rodney Horton
07:13 19 Nov 24
Between Ketarah’s outstanding communication and excellent customer service skills, Dewey being great and walking me through everything, and Justin and the install team being amazing. This was the best group of professionals to deal with such a major project. I wasn’t 100% sold on solar. Thought I would reach out to three companies…Energy Concepts won out with excellent pricing and a quality product. The process was smoothly from start to finish. The work is premier. No other company can touch Energy Concept.
Jonathan Dweck
23:53 14 Nov 24
November 14, 2024My Energy Concepts Solar Systemwas finalized today. I give the highest review possible. From the beginning to the end, the Energy Concepts team provided me with excellence.These factors and variables include: *Personal communication by the project manager Ketarah.*Personal visitation salesmanship and orientation by Danny.*Outstanding installation by team Fox, Josh, Mike, Juan, Anthony.*OutstandingBattery and Electrical hookup by Team Justin, Junior, and Sal.*Outstanding punctual billing and invoice by Monica.Conclusion: The quality of this system is outstanding and has global reviews for excellence. Energy Concepts has delivered a first-class system with a first-class install. The project was completed on time. Everyone was punctual. I am very, very happy.Thank you, Team Energy Concepts.JWD
Ryan Milligan
16:10 23 Oct 24
PLEASE READ THIS BEFORE YOU USE ENERGY CONCEPTS FRESNO. Had solar panels installed on my roof based on their service guarantee. Any damage to the roof would be repaired and a 25yr leak guarantee. Well, we are in the process of selling our home and a roof inspector informed us of multiple broken tiles and exposed areas of the roof where the broken pieces had fallen away. I reached out to Energy Concepts and spoke to Briana & Andrew to express my frustration that this was damaged and not repaired. Home Buyer has now requested that another company repair as they do not feel comfortable that Energy Concepts Fresno will properly repair the damage from this exposure. When I sent the info for the repairs, I can't get a reply from the company. I call and email but being avoided. So as long as you have ZERO issues, they will take your call. Have an issue, get GHOSTED. Thanks Energy Concepts Fresno. Jason Pugh, Jim Pugh, Briana Salas, and Andrew Brown. I guess I just get to deal with this on my own. Still waiting for anyone to respond…… Still waiting.
Craig Williams
14:53 17 Sep 24
After looking at a couple of other solar companies, my son recommended Energy Concepts to me since they had done work on his house. Best decision I made. I contacted Jason, one of the owners and we set up a time to meet. He had a printout of my electricity usage for the past year and recommendations to meet my current needs and future needs. I was looking at installing one Tesla Powerwall 3 to meet current needs but decided to add two Tesla Powerwall 3's to offset future electric needs.After leaving a deposit July 31, everything went smooth. They submitted plans to the city and once approved, the installation took place at the end of August. From start to finish, one month total. The installation crew was very professional and did a very clean install with the Powerwall's being installed in my garage. Took two days for install with about 5-6 men.At the end of August, I was generating electricity to my delight. PG&E connected me to the grid and all is good. Can't wait to see my savings on my next bill. Upfront cash cost was substantial but will receive back 30% tax credit next year. Payback period about 6 1/2 years.If you are looking into solar, don't spend a lot of time looking around. Energy Concepts is the company to use. Start to finish, all done in-house. One call does it all. Thanks Energy Concepts.
Jennifer Day
20:24 13 Sep 24
Very friendly and informative. Cleaned my solar panels and answered all my questions. I will definitely use them again.
Brian Spencer
02:31 01 Sep 24
Very happy with the install. System properly sized to significantly reduce my energy bill. Process was easy throughout. Scheduling was somewhat of a challenge but we had to work around rain at times. The installers communicated quite well. End of install meeting was fantastic. Dean has been a pleasure from the beginning. Permitting with the county went quite well and didn’t require any of my attention. The ability to monitor my power generation has been an added benefit of the install. Its reliable and an effective to way to monitor the system output. We didn’t finance and I’m glad. Huge upfront cost but I see an immediate savings of over $10,000/yr for a 4000+ sq ft home and that’s not including the fed tax credit. Time to add a battery which I considered but the cost was prohibitive at the time. Looking towards the winter months and less sun I see clearly see how the battery could help lower energy costs at that time of the year. The office staff was also great with communication. Emails and text reminders helped keep me updated on progress. The one time that I had to reach out I got a response by email in less than 2hrs. Overall a great experience with Energy Concepts.
Scott Dennis
22:55 28 Jul 24
From beginning to completion Energy Concepts were professional, respected our property, responded to questions and email in a timely manner. All of this when the outside temp was well over 100 degrees. From sales, office staff, installers and technicians went out of their way to provide a quality end product. I recommend them for any solar installation you might need.
Sharon Doshier
20:14 12 Jul 24
Project completed as promised. It was a pleasure working with Jason,Sal and Lorenzo. Thanks for the great job!
James Poptanich
18:35 03 Jul 24
Jason offered the best energy upgrade package for our individual needs. His staff were professional and explained all steps. Apps to track panels and batteries are very helpful. We are comfortable in this extreme heat and not dependent on PG&E and their outrageous prices.
donald Elder
21:56 06 May 24
Thanks for doing a professional job. Are you on a profit sharing plan? You should be. Dob
Robert Avila
19:38 25 Apr 24
Technicians were courteous, polite and professional. They did an excellent job!
Ryan Calzada
19:54 26 Jan 24
Previous home owner had solar panels placed on north facing roof and because of this I was missing out on power production during the fall and winter months. I received quite a few quotes to have my system moved and they were outrageous. Enter Energy Concepts! They came to my home, walked me through the process, sent me pictures and estimated production charts and a great price! Not long later the team showed up to my house and performed the work. The team was very respectful and had great communication. Now my system is producing 10x more a day than it was a year ago!Thank you Energy Concepts!
Tenny Stevens
21:34 04 Jan 24
Everyone at Energy Concepts was always very helpful. They provided excellent service and very reliable communications. They showed up when they said they would and Danny was very good at providing the answers as how the system would work and how the installation would be completed.
Jay Pea
23:45 15 Sep 23
While looking into solar panels, a friend referred me to Ryan G. from Energy Concepts and I’m thankful for it. Ryan was very professional and helpful along the way. He gave me all the info I needed about EC, different financing options, and solar in general. He wasn’t pushy like some solar salesmen can be, and it was nice to be able to move at my own pace. It took awhile to get the installation set up after signing because EC had so many projects going, but it was fine because Ryan had advised me of that beforehand and EC gave me updates during that time. The installation team was great, very professional. It took two days and they left everything neatly organized after the first day, cleaned up everything really well after the second. My system is up and running now, Ryan walked me through the system itself and the monitoring system, easy enough to follow. Overall I had a great experience and would recommend them to anyone who’s interested in solar panels.
Daniel Zahlis
19:50 03 Jul 23
Energy Concepts just completed our solar installation. Our salesperson (Danny Johal) was great. He took a consultative approach and was responsive throughout the process. They were competitively priced and offered better equipment. The lead installer (Tyler) and his crew were very meticulous and tried to make sure everything looked perfect (they said they were driven by my very organized garage). We resisted getting solar because it has always seemed like a predatory industry (we certainly interviewed a couple of those companies). Energy Concepts was local, their employees were professional and they made the process easy. The SunPower iPhone app is great too - we can see our usage change when we plug in a toaster and we can monitor our production on a panel-by-panel basis. We wish we had done this sooner.
Bill Thompson
14:17 07 Nov 22
From our initial consultation with Robert, our weekly updates from Robert, Vianey, and Ketarah through the installation process. We couldn't be happier with the information, process, and results from the entire team at Energy Concepts. I've recommended them to several my coworkers who have also started the process of solar installation.
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